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Policies

 
 

Delivery

We apply a $9.00 fee to any delivery made within the Swift Current City Limits. Delivery cut-off for same day delivery in town is 4 pm, we may still be able to deliver same day if an order is placed after 4 pm, but it is not a guarantee and the delivery may have to wait until the next business day.

A $20.00 fee is applied to deliveries to surrounding areas. Deliveries are made outside of the city limits on Tuesdays, Wednesdays, Thursdays, and Fridays (with some exceptions). The cut-off for deliveries made outside of Swift Current city limits is 3 pm the day before the delivery.

We do morning and afternoon delivery batches, and will do our best to accommodate specific delivery times, but this is not always possible at peak seasons. Please let us know if you prefer morning or afternoon delivery.

If you have any specific delivery request, please feel free to ask us about them and we will do our best to acommodate!

 
 
 

Substitution

Some substitutions may be necessary when ordering online, in-store, or over the phone, depending on the time of year as many flowers are seasonal. We recommend calling the shop to place you order, as this way we can let you know what we have available and what we have coming in.

 
 
 

Cancellations & Refunds

We will give full refunds for any cancellations made the day before the delivery (or pick-up) or sooner. We cannot guarantee a refund if the cancellation is made the day of delivery (or pick-up), as the florals will have already been made up and possibly sent out.

Our customers are out top priority, and we want to make you and your loved ones happy. If you have any issues with your flowers or plants, please contact us within 5 days of delivery (or pick-up) date and we will help you to rectify the issue.